Sometimes the spam filters used by ISP can delete emails you actually want to receive.. so you get to see it!

(A) For Yahoo! users:
1. Open your Yahoo! e-mail account
2. Click “Mail” and select “Options”
3. Click “Filters”
4. Click “Add”
5. Click in the text box in the top row (”From header”) and enter xxxxx.com
6. In the pull-down menu for “Move the message to,” choose “Inbox”

(B) For other emial services:
Add xxx.com to your address book or list of contacts

1. Launch WinZip program. Click the New button to create a new zip folder

2. Give the folder a name (e.g. Test). Save it to the Desktop. Click OK

3. Add dialog box appears, choose which file(s) to include in the above folder then click Add

4.  Close WinZip window

5. In Outlook, click the paper clip symbol

6. Select Test.zip folder from desktop then click the Insert button

7. Voila! The zipped file Text.zip now appears attached in your email.

Common errors include typo error, putting a full stop at the end of the e-mail address or forgetting to add in the “@”.

If you are writing to someone who has posted a message online, they may have added the words “no spam” into their e-mail address to confuse the robots (software that gather info online). For example, if you see “joseph@nospam.josephyap.com”, all you have to do is take out the word nospam.

Lots of people nowadays use Gmail as it is probably the best free email service on the web. Chances are , you also have an account and you use it frequently.

The problem is, your office firewall may have been configured by your admistrator to prevent you from accessing it. One way to circumvent around the restriction is to use a different web address. Instead of using the usual htt://mail.google.com, use www.gmail.com, http://googlemail.com or https://m.gmail.com.